- Detachable Candlesticks and Candles: The black flameless candles and the ghost hand candlesticks are removable, in addition to matching this ghost hand candle holder that comes with taper candles, you can place some other 0.78" diameter led taper candles, the widely used ghost hand candlestick, place different candles according to your holiday decoration style.
- SMART REMOTE TIMER: Black flameless candles with remote timer are multifunctional since you can have them turn on simultaneously each night for either 2/4/6/8H and change the flame mode and lightness or turn them off with the remote.
- Realistic 3D Flickering Flame: These flameless candles with realistic flame creates cozy and romantic lights, and the red drip wax coating makes them look realistic, the black candles with red drip wax are beautiful, even in bright daylight and when turned off. Create a relaxing romantic atmosphere at a Halloween party or home decoration.
- Package Included: You will receive 2 packs of 8.9-inch tall and 0.78-inch diameter black flameless taper candles with ghost hand candlesticks, 1 x remote timer, and 1 x user manual. Each taper candle is operated by 2AA battery (not included).
- SATISFACTION GUARANTEE: Each flameless flickering candle through rigorous and thorough tests, if you are not satisfied, please contact us at GenSwin any time, and we will offer a free replacement
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at zandav-home6462@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at zandav-home6462@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at zandav-home6462@gmail.com.